What We Value
At the core of what we do, accountability, passion, and community are essential values that guide our actions, behaviours, interactions, and decision making. Discover what motivates us every day in our work at TPH.
Accountability
We take responsibility for our achievements and possible failures - and we share those learnings with our team to grow and succeed. We turn mistakes into successes even if it means asking for help.
Remaining Passionate and Curious
We always seek opportunities to drive forward, are passionate about our work, and are curious to learn. We strive to stay up-to-date with market trends, regulations and standards to deliver the best-in-class service.
Exceptional Customer Experience
Our client-centric company is committed to making our client's plumbing issues and projects as painless as possible - always looking for better ways to stay connected with our customers.
Community Involvement
We give back our time, knowledge, and experience to our community. We provide opportunities to youth and the construction industry to grow and develop themselves.
Get it Done!
We are committed to efficient and above-standard work performance. We are clear on what we want to provide to our clients - good enough, isn't enough.
Meet Justin: Moving in Harmony and Keeping Things on Track
Introducing Our Project Manager:
Driving Smooth Workflows at TPH Plumbing & Heating
A Work Culture That Cares
We foster a vibrant, innovative and close-knit environment where our employees are encouraged to think outside the box, find creative solutions, and participate in team events and celebrations.
We actively support local initiatives and organizations and encourage our employees to do the same.
We were awarded the Best Place to Work in Ottawa in 2024 by the Ottawa Business Journal. Our staff's dedication and passion make TPH a fantastic place to work every day.
Comprehensive Employee Benefits Package
At TPH, we believe in taking care of our employees. That's why we offer a comprehensive benefits package that includes health insurance, retirement plans, and professional development opportunities. We understand the importance of work-life balance and strive to provide our team with the support they need to thrive both personally and professionally.
Career Growth Opportunities
At TPH, we are committed to fostering the growth and development of our employees. We offer a range of career opportunities, from entry-level positions to senior roles, allowing individuals to progress and advance within the company. We provide the necessary training and support to help our team members reach their full potential.
Testimonials from Our Team!
Don't just take our word for it - hear what our team members have to say about working at TPH.
“I always look forward to the Monday morning safety talks. We cover a new topic as a team, and it’s great to have everyone learning together. Being part of the service team is rewarding. We figure things out and resolve issues for our clients.”
Joel
Plumber
“There has always been a mindset for development here, and it’s intriguing to see what direction TPH will continue to grow into.”
Justin
Project Manager
“In my first event with Level Up, I was nervous about soldering in front of the group, teaching the girls proved to be an incredibly rewarding experience. You’re showing them that this industry doesn’t have to be male-dominated. I encourage the girls to take this opportunity and run with it!”
Chantal
Facilities Attendant
“One of my standout moments at TPH was when Chris, the Pre-Fabrication Shop Manager, brought in a Red Seal Welder to help enhance my welding techniques. It was a fantastic experience where I got to learn some incredibly valuable skills.”
Tristan
Pre-Fabrication Welder
Explore our current opportunities and
Join Our Team!
Browse our job openings and become a TPH team member.
Business Operations Analyst
Hiring
The Business Operations Analyst supports the Operations Department by designing, documenting, and improving how work gets done across the organization.
This role is ideal for someone who enjoys building SOPs, improving workflows, supporting teams through change, and using systems and tools to create consistency and efficiency as the company grows.
Job Description
Responsibilities
· Support the Operations Manager in designing, maintaining, and improving company-wide workflows, systems, and operational processes.
· Build, document, and maintain internal workflows, checklists, SOPs, and process documentation across departments.
· Identify workflow bottlenecks, inefficiencies, and manual tasks, and recommend improvements through better processes, automation, or system enhancements.
· Partner with internal teams to understand current-state processes and translate them into clear, scalable workflows.
· Support the rollout and adoption of operational tools by aligning them with defined workflows and best practices.
· Maintain a centralized internal hub of operational knowledge, including SOPs, process documentation, tool guides, and training materials.
· Coordinate employee onboarding and training related to operational processes, workflows, and systems to ensure consistency across teams.
· Assist with operational reporting by collecting data from internal tools and supporting performance metric tracking.
· Collaborate with IT providers and software resources to ensure systems effectively support operational processes.
· Support system maintenance across IT, facilities, and fleet-related operational platforms as required.
· Research and recommend tools or improvements that support process efficiency, scalability, and reporting.
· Provide general administrative and project support to ensure smooth daily operations at TPH.
· Other responsibilities or directives as assigned.
What You’ll Bring
· Post-secondary education strongly preferred
· 5+ years of work experience in operations, administration, process improvement, or business support roles
· Background in business operations, process improvement, or project coordination
· Experience creating SOPs, workflows, or knowledge bases
· Proficient technological skills in Microsoft Office (Word, Excel, Outlook)
· Familiarity with business and productivity platforms (e.g., Notion, Microsoft, Smartsheet, AI platforms)
· Exposure to automation and continuous improvement concepts
· Experience with Sage 100 and Liberty Reports is an asset
· Experience with SQL language and coding is an asset
· Lean Six Sigma and Agile concept knowledge or certifications are considered an asset
· Excellent written communication and stakeholder collaboration skills
· Strong process-oriented thinking and attention to detail
· Strong organizational and documentation skills
· Proactive and solution-driven mindset
· Bilingualism (English and French) is an asset
What We Offer
· Balanced and flexible work hours
· Competitive salary, benefits package, and pension plan
· Paid vacation time and sick/floater days
· Laptop
· Opportunities for professional growth and development
Salary Range
$60,000-85,000
Site Supervisor/Foreman
Hiring
A TPH Site Supervisor/Foreman will report to the Project Manager and be responsible to run and operate plumbing projects from start to finish while maintaining a performing team.
Job Description
Responsibilities
· Make safe work practice the first consideration from conception to completion of any project on job sites by ensuring proper Health & Safety protocols are followed.
· Have a clear understanding and interpretation of the H&S Act and interpretation of labour law.
· Have a good understanding of the current plumbing code and can implement cost saving measures.
· Be comfortable calculating inverts and can prepare detailed sleeving layout measurements for site installation.
· Have a good understanding of full mechanical systems including work done by sub-trades including HVAC, and fire protection sub-trades.
· Be inherently responsible, detail oriented and cost conscious (labour hours and material costs).
· Communicate with office staff, clients, sub-trades, vendors, and inspectors with any issues on projects.
· Be willing to follow procedures and do paperwork such as material orders.
· Understand and interpret specs and drawings for the company and the client’s best interest.
· Find best prices for your solutions (anchoring, scaffolding, etc.).
· Provide solutions and input to Project Managers.
· Interpret all CCN & SIs; price all extras and CCN.
· Create and follow schedules and work loads.
· Have a very good, clear understanding of all systems and applications.
· Independently diagnose any causes of problems and/or failures in plumbing systems.
· Ensure good bonding, collaboration, productivity and respect from all team members.
· Take full responsibility for all team members and represent TPH and the client professionally in all matters.
· Collaboration with VDC and Fabrication Shop teams.
· Find and develop team members' qualities & skills to find the best suited positions that maximize abilities.
· Other duties as requested.
What You’ll Bring
· Valid Journeyman/Red Seal Plumber license is required
· Minimum 3+ years of experience as a Journeyman/Site Supervisor/Foreman in the commercial construction industry
· Good understanding of mechanical, architectural, and structural drawings and specifications
· Experience working on projects such as schools, restaurants, tenant improvements, townhomes, warehouses, towers, multi-level buildings, car dealerships, care homes, etc.
· Independent process/decision making abilities
· Strong leadership and team management skills
· Bilingualism (English and French) is an asset
What We Offer
· Balanced work hours
· Vacation pay
· Competitive salary, benefits package, and pension plan
· Work vehicle and cell phone
· Opportunities for professional growth and development
Salary Range
$54-$62 per hour
Invest in your future with TPH: Training, mentorship, and career advancement
At TPH, we believe in the growth and development of our employees. Through comprehensive training programs, mentorship opportunities, and clear career advancement paths, we empower our team members to reach their full potential.
Apply
Join Our Skilled Team
Be part of a highly skilled team combining innovation and expertise.
We offer a variety of roles, including licensed plumbers, apprentices, HVAC technicians, administrative staff, and project managers. We also have specialized roles for emergency services, design builds, and fit-ups.
We are looking for candidates with a range of experience, from entry-level apprentices to seasoned professionals.
Yes, all plumbers and technicians must have appropriate licensing and certifications. We also support apprentices in gaining their credentials through mentorship and on-the-job training.
We prioritize the safety and trust of our clients. All employees must pass a thorough screening process before being hired, which includes background and police checks. For positions that involve working in sensitive environments, such as schools, retirement homes, or hospitals, a vulnerable sector security check is also mandatory. This ensures that our team upholds the highest standards of safety and professionalism.
Our hiring process includes an initial application review, phone screening, in-person or virtual interviews, and sometimes a technical assessment depending on the role.
Frequently Asked Questions
Find answers to common questions about what it's like working with us.